Finger Pointing

So heres the first of what I hope will ultimately be many communications with everyone in the Upstate business community.  Blogging is changing how we network and communicate and i hope this blog makes it possible for all of us to stay in touch.

I own Dynamic Realty, an independent real estate brokerage serving the Upstate of SC.  I love what i do…this job allows me to be involved in the real estate industry (the Greenville area is one of the best in the country) and I get to coach REALTORS on how to create and run a successful business (with my company, they get to be CEOs, not just sales agents).  

One of the challenges we face on almost a daily basis is that we have to rely on numerous other businesses in order to do our job…attorneys, loan officers, home inspectors, contractors and the list goes on and on.  Even when we do our job perfectly, things can still go sour because someone else stumbled.  Things go bad most often when someone we dont know is brought into the chain (usually beyond our control) and they have no sense of loyalty or responsibility to the rest of the group.  We spend a lot of time doing damage control for something we played no part in.  Does this scenario play out in your business very often and how do you deal with it without coming across as a finger pointer?